Real people, every channel

Talk to a human.

Every channel below ends at a real person. Pick the one that matches how urgent things are.

An emergency during a session

Call 112 (India's national emergency number) first. Then report the session in-app so our Trust & Safety team can act on the account.

Call 112 now

Support

Booking, payment, or account issues — we reply within one business day.

support@buddyly.in

Trust & Safety

Report behaviour that worries you from any profile, chat, or booking — a human reviews every report.

safety@buddyly.in

Grievance Officer

Formal complaints under the IT Act / DPDP Act go to Aditi Rao — acknowledged within 24 hours.

grievance@buddyly.in

Registered office details and the full grievance process are on the Grievance Redressal page.